Refund Policy

Last Updated: July 29, 2025Disclaimer: vo3ai.io is an independent platform and is not affiliated with Google or its products.

Thank you for choosing VO3, the advanced AI-powered platform for cutting-edge video generation. This refund policy explains when and how we issue refunds, along with important limitations based on credit usage and subscription status. By purchasing or subscribing to VO3 services, you agree to this policy.

Subscription and Payment Terms

  • VO3 offers the following billing options:
  • Credits: Consumable units used to run VO3 video generation tasks.
  • Subscriptions: Plans that provide monthly or annual access to VO3 credits and premium features.
  • Payments are securely processed via third-party providers, and VO3 usage is tracked in real time.

Refund Policy

We understand that issues can occur with VO3 services. However, due to the nature of digital content and instant usage of VO3 AI video generation, our refund policy includes the following key rules:

  • Time Limit: Refund requests must be made within 3 days of your VO3 purchase. After this period, we cannot process any refund requests.
  • Credit Usage: Once any VO3 credits have been used, refunds are no longer eligible, regardless of the time since purchase.
  • Refund Deduction Notice: Processing fees will be deducted from the refund amount。

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund for your VO3 services, please follow these steps:

  • 1. Contact Us: Reach out to our VO3 support team at [email protected]
  • 2. Provide Details: Include your VO3 account details, order number, purchase date, and reason for the refund request.
  • 3. Submit Within 3 Days: Ensure your request is submitted within 3 days of your VO3 purchase.

Processing Refunds

We typically respond to VO3 refund requests within 1–2 business days. If the refund is approved, it will be processed within 24–48 hours. The exact time it takes for the funds to appear in your account depends on your payment provider.

Changes to This Policy

We reserve the right to update our VO3 refund policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.

If you have any questions about VO3 refunds, you can always reach us at [email protected].